Safaricom has appointed Fawzia Ali as its new Chief Consumer Business Officer. Through product development, digital CVM, terminal strategy, and customer insights, Ali will be instrumental...
Safaricom CEO Peter Ndegwa has downplayed persistent speculation about his future at the colossal telco as he approaches three years in the job, the minimum tenure...
Safaricom has introduced “ATM Vicinity Check” technology, which will assist banks in ensuring that cash withdrawals can only be made if the customer is in the...
Six banks have joined Safaricom’s SIM-Swap-Check Anti-Fraud service, the company has revealed. The solution gives banks access to an API (Application Programming Interface) that allows them...
Safaricom has reduced its interim dividend by Sh2.4 billion due to lower earnings in the half-year period, the first reduction since the company began distributing profits...
The program also raised the minimum local ownership barrier, which had been set at 20 percent since 2008. In order to reach a sale agreement that...
Safaricom has limited the amount of time customers can use up data resources purchased with Bonga loyalty points, signalling an aggressive policy to encourage the use...
A court has stopped Safaricom and internet networking firm, Decko Africa Limited, from installing fibre cables to homes at Thika Greens estate without consent. Justice Lucy...
Following the selection of a new board chairman, Safaricom has made a number of changes at the highest management level. Esther Masese, director of KCB Corporate...
The National Treasury plans to integrate the KRA tax system with telecommunication companies, and the informal sector coupled with implementing rental income tax measures to increase...