The previous mode, where the service was only available for payments, users of Safaricom’s overdraft program Fuliza can now withdraw cash directly from M-Pesa agent businesses....
Safaricom projects to lose Sh2 billion in the financial year ending March 2023 after the Communications Authority of Kenya (CA) cut mobile termination rates (MTR) by...
Safaricom is concerned that if it proceeds with the internal reorganisation process to separate Mpesa from its telco business, the Kenya Revenue Authority (KRA) will use...
A war is brewing between banks and Safaricom over a share of the multi-billion shillings payment sector after the latter slashed M-Pesa commission charges. Commercial banks...
A former Safaricom employee who resigned amid investigations into spying on a customer’s sim card has lost his claim for unfair dismissal against the giant telco....
Safaricom has announced a reduction in charges for Paybill and business-to-customer tariffs. Safaricom Chief Executive Officer (CEO) Peter Ndegwa said the new move was arrived at...
Safaricom has announced a revamp of its PostPay and All-in-One plans that will see customers enjoy lower prices on the consolidated Go Monthly proposition. Under the...
MPs will probe telecommunications firms for introducing expiry dates on data bundles, airtime and loyalty programmes such as Safaricom’s Bonga Points, setting the stage for a...
More Kenyans who cannot access formal banks are turning to mobile short-term overdraft facilities for their daily subsistence to cope with current challenging financial times. New...
Eyebrows are being raised over the continued absence of Safaricom chairman John Ngumi from the firm’s events four months after he replaced Michael Joseph. The telco...