“Pay via Mobile or Card on Jumiapay for Delivery of Goods” Jumia Says

Online market Jumia has halted the use of cash for payments following a sharp increase in demand for essential products bought and delivered directly to homes.

The decision was announced by the Chief executive of Jumia, Sam Chappatte, who said that all clients must pay via mobile money or bank cards via the JumiaPay platform.

“This is according to Central Bank of Kenya guidelines that we deter use of cash as it has been found to be a major vector for Coronavirus infections. You can pay upfront or await delivery to make payments via mobile cashless platforms,” he said.

Mr. Chappatte added that request for groceries, take away food as well as home cleaning products had gone up as Kenyans remained indoors as the country fights against the Coronavirus menace.

“It is business unusual and we have trained our drop-off/pickup point staff as well as our riders to observe social distancing when interacting with our customers,” he said.

Mr. Chappatte said they are working together with the manufactures and suppliers to ensure that they do not run out of stock.