Customer Service – Kenyan Enterprise https://www.kenyanenterprise.com/topics/workplace/customer-service/ Daily Breaking Business News, Finance, Economy, Technology and Startups On The Go! Thu, 22 Jun 2023 11:41:40 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.2 https://www.kenyanenterprise.com/wp-content/uploads/2019/03/cropped-IMG-20180823-WA0001-32x32.jpg Customer Service – Kenyan Enterprise https://www.kenyanenterprise.com/topics/workplace/customer-service/ 32 32 Japanese Watchmaker CASIO Launch First Store in Nairobi https://www.kenyanenterprise.com/sites/lesile-selelo/article/japanese-watchmaker-casio-launch-first-store-in-nairobi/ Thu, 22 Jun 2023 11:40:26 +0000 https://www.kenyanenterprise.com/?p=23559 To address the rising demand for the product, watchmaker CASIO opened its first store in Nairobi, Kenya. The company will be able to increase the popularity of its products and the size of its customer base in Kenya and East Africa owing to the new store, which will be located at Broadwalk Mall. “Today, we […]

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]]> Brookside Splashes Sh142M Payout to Farmers https://www.kenyanenterprise.com/sites/lesile-selelo/article/brookside-splashes-sh142m-payout-to-farmers/ Tue, 13 Jun 2023 06:20:48 +0000 https://www.kenyanenterprise.com/?p=23431 Individual farms and organizations across the country will profit from the reimbursement, which is part of a reward program run by the company. The funds will be distributed to participants in the program who have supplied the company with raw milk for six months between December 1, 2022, and May 31, 2019. Farmers were rewarded […]

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]]> Taxi-hailing Firm, Yego Enters Mombasa https://www.kenyanenterprise.com/sites/lesile-selelo/article/taxi-hailing-firm-yego-enters-mombasa/ Wed, 31 May 2023 07:28:12 +0000 https://www.kenyanenterprise.com/?p=23252 Rwandese ride-sharing company Yego has expanded its services to Mombasa, allowing locals to book online taxis affordably. Yego CEO Karanvir Singh claimed that the coastal town’s residents will benefit from the company’s entry. The firm would provide taxi-hailing services in the city while charging drivers and clients fairly. “The future of Kenya’s transport lies in […]

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]]> Kenya Power to Spend Sh10B in Network Expansion https://www.kenyanenterprise.com/sites/lesile-selelo/article/kenya-power-to-spend-sh10b-in-network-expansion/ Wed, 24 May 2023 12:15:49 +0000 https://www.kenyanenterprise.com/?p=23143 Kenya Power plans to invest Sh10 billion in network development as it works to supply power to more homes. KPLC said it will build substations and power lines beginning in July 2023. Joseph Siror, the company’s managing director and CEO, said the investment is in line with the company’s plan to fortify the network in order […]

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]]> Safaricom 5G Customers to Enjoy 1 Month Free Internet https://www.kenyanenterprise.com/sites/lesile-selelo/article/safaricom-5g-customers-to-enjoy-1-month-free-internet/ Wed, 24 May 2023 07:39:35 +0000 https://www.kenyanenterprise.com/?p=23127 Starting this month, Safaricom 5G users will have access to free internet for one month. Users will be eligible for five gigabytes with time lapses of 24 hours. The offer, which will start on May 24th, is redeemable on the Safaricom app, according to the telco. “We continue to avail exciting data offers and invest in […]

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]]> Safaricom Unveils Plan to Set up Smartphone Factory https://www.kenyanenterprise.com/sites/lesile-selelo/article/safaricom-unveils-plan-to-set-up-smartphone-factory/ Wed, 24 May 2023 06:04:57 +0000 https://www.kenyanenterprise.com/?p=23111 Safaricom has disclosed that it is opening a plant in Kenya that will assemble between 1.2 million and 1.4 million smartphones annually. As one of the major actors lining up to carry out President William Ruto’s goal to execute the production of Africa’s cheapest devices, it now ranks among the main competitors in the race. […]

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]]> Bread Prices Rise Sh10 on Increased Input Costs https://www.kenyanenterprise.com/sites/lesile-selelo/article/bread-prices-rise-sh10-on-increased-input-costs/ Tue, 23 May 2023 09:49:06 +0000 https://www.kenyanenterprise.com/?p=23107 A 400-gram loaf of bread now costs Sh10 more due to rising sugar and oil prices. A spot check by one daily at various retail stores showed that a 400-gram now costs Sh70 from Sh60, one day ago. The price increase follows one where a two-kilogram package of sugar rose from roughly Sh350 a few days […]

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]]> Faulu to Empower Social Entrepreneurs Build Sustainable Futures https://www.kenyanenterprise.com/sites/lesile-selelo/article/faulu-to-empower-social-entrepreneurs-build-sustainable-futures/ Tue, 23 May 2023 08:05:58 +0000 https://www.kenyanenterprise.com/?p=23095 By developing and implementing specialized sustainable financial solutions, Faulu, the leading microfinance bank, has strengthened its dedication to promoting social entrepreneurs. The move is aimed at helping social entrepreneurs navigate challenges and develop sustainable solutions in line with the bank’s vision to transform lives and ensure its customers achieve their desired goals. Faulu Bank Acting […]

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]]> Merali Company To Sell 35% Stake in Eveready https://www.kenyanenterprise.com/sites/lesile-selelo/article/merali-company-to-sell-35-stake-in-eveready/ Tue, 23 May 2023 06:11:49 +0000 https://www.kenyanenterprise.com/?p=23087 A firm owned by the late billionaire Naushad Merali’s family has agreed to minimise its losses in the Nairobi Securities Exchange-listed company by selling its 35% ownership in Eveready East Africa to the Dubai-based InvestAfrica FZCO. East Africa Batteries Limited (EABL), the batteries distributor’s largest stakeholder, will sell its 73.4 million shares to InvestAfrica in […]

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]]> Bolt Launch New Engagement Center to Handle Drivers Concerns https://www.kenyanenterprise.com/sites/lesile-selelo/article/bolt-launch-new-engagement-center-to-handle-drivers-concerns/ Mon, 22 May 2023 12:21:59 +0000 https://www.kenyanenterprise.com/?p=23079 Mobility company Bolt today opened a driver engagement centre in Nairobi that will address motorists’ concerns. The facility, which is located in Westlands, will be accessed on an appointment basis to ensure seamless and effective management of driver issues. It will offer driver support, effective communication channels, training opportunities, community building, issue resolution, driver appreciation, […]

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